Managing the Professional Service Firm
by David H. Maister
- Published
- 2003
- ISBN
- 9780743231565
- Pages
- 376
- Publisher
- Simon & Schuster
- Format
- Paperback
- Language
- English
About this book
Professional service firms differ from other business enterprizes in two distinct ways, firstly, they provide highly customised, thus cannot apply many of the management principles developed for product based industries. Secondly, professional services are highly personalized, involving the skills of individuals. Such firms therefore compete not only for clients but also for talentaed professionals.
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