Communication And Interpersonal Skills in Social Work (Transforming Social Work Practice S.)

About this book

Good communication skills are essential to any form of social work practice, from therapeutic interventions through to the most mundane bureaucratic activities. This book shows student social workers how to communicate effectively and develop good interpersonal skills. The emphasis of the book is not on any particular 'right way' to communicate, but on the need to be aware, flexible and responsive so that communication is suited to the service user, the context and the purpose of the work. This book is an interactive resource and is very practical in approach, with activities and case studies throughout the text. The case studies and summaries of contemporary research and theory illustrate and draw out key points, to aid and reinforce learning. This are also links to further reading at the end of each chapter.

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